Privacy Policy

Collected Data. In accordance with art. 13 of the Italian legislative decree n. 196 of 30 June 2003 (hereinafter “Code"), Vibram S.p.A. (hereinafter “Vibram”) with registered office at Via C. Colombo 5, 21041 Albizzate (VA), Italy, as Data Controller informs that some personal data of users of (hereinafter "Web Site") will be processed in order to allow the delivery of services available through the Web Site among which the demand / supply of information about products and services of Vibram and distance selling of Vibram products (hereinafter "Products") and therefore the execution of orders of users and the performance of related activities, including after-sales service (hereinafter "Services"). Personal data of the users of the Services shall especially consist in some data provided directly by them (i.e. personal data such as name, surname, address, country, gender, telephone number, date of birth, e-mail address, credit card number) and data collected during the browsing on the Web Site (i.e. reviews and comments on Products, IP-address on other information provided by Cookies, as defined below) or the use of Services by users (i.e. standard of spending in Products, Products model and amount of purchased) (hereinafter “Personal Data").

Processing Purpose. Personal Data will be processed primarily for the following purposes: (a) to complete your purchase; (b) to provide after-sales services and overall information about Products and Services and Vibram purchase network/services; (c) to permit Vibram to carry out its internal administrative task and to comply with all applicable laws and/or orders of public authorities; (d) to protect and enforce the rights of Vibram, including its property rights, and take action for the protection of the Web Site; (e) as part of any corporate reorganization processes, including without limitation mergers, acquisition and total disposal or for the most of Vibram assets; (f) to protect against potential fraud.

Personal Data may also be used by Vibram to send newsletters and other promotional materials on similar services to those previously purchased on the Web Site, unless the user declares his/her refusal to receive this kind of information/newsletter, sending at any time an e-mail to

When you register on the Web Site or place an order through the Web Site, you expressly consent to receiving commercial communications by Vibram and/or to having Vibram perform marketing analysis using your Personal Data also to send you customized promotional communications.

Processing Method: Personal Data will be stored in Vibram’s servers, which are located in Demandware company at 5 Wall Street Burlington, MA 01803 USA and they will be processed (electronically or otherwise) for Services management purpose and to comply with any obligation required by applicable law. These Personal Data, suitably anonymized, will be also used for conducting statistics marketing analysis (through anonymous data). If you expressly consent, Personal Data will be used also to send you customized promotional communications.

Personal Data communication. For the purpose of management of the Services listed above, Vibram may disclose Personal Data to its advisers and lawyers as well as to other companies or affiliates of Vibram which cooperate with the latter in the management of the Services both in Italy and abroad.(e.g. by means of orders fulfilment, event organization, parcel delivery, mail and e-mail delivery, processing payments, provision of services supply to customers). These individuals will have access to the data necessary to perform its obligations and fulfill its functions (and will not be authorized to use them for other purposes). They shall comply with the instructions of Vibram relating to the processing of Personal Data, they will act as controller of Personal Data and will be listed in an updated list available at Vibram. Personal Data will not be subject to disclosure or otherwise disclosed. Personal Data will be processed only by entities appointed by Vibram directly or indirectly (such as employees, affiliates or subsidiaries or other data controllers appointed by Vibram).

Treatment Duration: Personal Data will be stored for the time necessary to provide the required Services, or for the time required by the purposes described in this document.

Cookies. Some pages of the Web Site can use a common technology called "cookies". Cookies are small text files that are stored by your browser on your computer’s hard drive. Cookies allow Vibram to count the number of unique and return visitors to the Web Site. Vibram may also use cookies to measure activity on the Web Site, which allows Vibram to improve navigation throughout the Web Site. In addition, cookies may contain information (such as a unique user ID) that logs the pages of the Web Site you have visited and the products you viewed or searched for. Finally, Vibram may use cookies to identify your IP address, browser version, number of visits, and similar data relating to your navigation of the internet and the Web Site.. Vibram may use advertisers, third party ad networks, and other advertising companies to serve advertisements on the Web Site. Please be advised that such advertising companies may gather information about your visit to the Web Site or other sites (such as through cookies, and other technologies) to enable such advertising companies to market products or services to you, to monitor which ads have been served to your browser and which webpages you were viewing when such ads were delivered. Vibram uses the following cookies:

  • Functional Cookies

    Required Cookies:
    • sid - contains site ID
    • dwsid – contains the session ID
    • dwanonymous – stores the anonymous user id to retrieve the basket if a customer comes back later
    • dwcustomer – the id of a customer registered once and requested “to be remembered”
    • dwpersonalization – participation in an AB test lasting longer than a session
    • dwsourcecode – the applied source code
    • dwsecure – request id to avoid any highjacking of a secure session
    • cqcid - Contains a hashed ID for an anonymous user
    • cquid - Contains a hashed ID for a known, logged-in user
    • __cq_uuid - First party version of "uuid" cookie
    • __cqact - Contains activities that are queued up and sent from the browser, and is deleted immediately upon sending. 
    • __cqviews - Contains the last viewed recommendations to detect clicks, immediately deleted upon sending
    • __cq_bc - First party version of "bc" cookie
    • __cq_seg - Contains segment information for personalized search
    • uuid - Contains a randomly generated ID
    • bc - Contains activity history, such as the last 10 products viewed by the shopper
    Optional Cookies:
    • vibram_cookie_policy - determines if user has closed cookie policy notice.
    • dw_cookies_accepted - determines if user has accepted cookie policy.
    • __atuvc - This cookie is associated with the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. It stores an updated page share count
  • Marketing Cookies:
    • olapicU - This cookie is used to analyze end user interactions with our Olapic Marketing Service.
  • Google Analytics (Google): "Google Analytics" is a web analytics service provided by Google Inc. (herein "Google"). Google may use the collected data to track and examine (anonymously) the Web Site use, to draw up reports on its operation and to share them with other Google’s services. Google may use collected Personal Data to contextualized and customized its own advertising network. Personal Data collected: browsing, data usage and Cookies. Processing Location: USA
    • _gat - This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. It expires after 10 minutes.
    • _ga - This cookie name is asssociated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguishes unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.
    • Link to Google Privacy Policy:

If you do not wish to accept cookies, you can disable them with reference to the pages of third parties using your browser instructions on cookie removal or here

Security Measures. Vibram has adopted appropriate administrative, physical, and technical measures and security tools in order to minimize the risks related to the loss or damage - even accidental - of the Personal Data, and unauthorized access to or processing of Personal Data. Forums, Chat Rooms and Other Public Posting Areas. Please note that any information you include in a message you post to any chat room, forum or other public posting area is available to anyone with Internet access. If you do not want people to know your e-mail address, for example, do not include it in any message you post publicly.

Third Party Web Sites. This Privacy Policy applies solely to information collected on the Web Site. The Web Site may contain links to other web sites. Vibram is not responsible for the privacy practices or the content of these other web sites.

Accessing Personal Data. At any time you can be informed about the existence, content, source, purposes and methods of processing of Personal Data related to you, and the right to request rectification, erasure or blocking of such Personal Data, to the extent permitted under applicable laws. To access, change, or delete your Personal Data, choose not to receive marketing or other promotional communications from Vibram, to otherwise change your choices about how Vibram uses your Personal Data, or for any questions regarding this Privacy Policy, please contact Vibram at the following e-mail address: Please note that refusal to consent to providing and processing your Personal Data may prevent Vibram from its activities.